Absolutely no hidden charges

88% of call outs fixed on first visit

ProCare Gold Plan

Our ProCare Gold Plan gives you a comprehensive cover of your boiler, central heating, plumbing and annual boiler service.

There is no excess or no hidden charges on this plan and we will never charge you more for your cover based on the age and condition of your system. The price you see is the price you pay.

What's included in your cover

Annual boiler service

  • A visual check of your boiler
  • Testing of your boiler to identify any working faults
  • A flue gas analysis efficiency test
  • Inspection of your boiler internal components
  • Checking the flue and ventilation are in accordance with Gas Safety (Installation and Use) Regulation
  • Cleaning the condensate trap
  • Boiler service certificate


  • Integral parts and components
  • Integral controls
  • Primary flue and draught diverter, any flue or flue terminals under 1 metre in length

Central heating

  • external thermostat and programmer
  • external central heating pump
  • radiators and valves
  • feed and expansion tank
  • hot water tank
  • pipes and fittings


  • The hot and cold water pipes internal to your home between the stopcock and your taps or appliances

What we don't cover

  • Pre-existing, system design or installation faults
  • Underfloor heating and controls
  • Damage caused by weather or freezing
  • Damage caused by or arising from sludge, scale and other debris in the central heating system and related pipework
  • Damage arising as a result of disconnection from, re-connection to or interruption of the gas, electricity or water mains services to your home
  • Electrical “Terminal Ends” (for example such as light bulbs, extractor fans, electric showers, domestic appliances)
  • Damage caused when your home is unoccupied for more than 30 days in a row
  • We do not cover Landlords or Guest Houses/B&Bs

Our customers love our service

We’ve been rated 4.9 out of 5 stars on Trustpilot, reflecting our commitment to providing the very best service.

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£19 per month