WarrantyCare
At ProTech Boilers, we’re all about making life easier for our customers and giving you complete peace of mind. Our Warranty Care is designed for any boiler that has a manufacturer’s warranty, ensuring that yours stays safe, functional and efficient for many years to come.
There is no excess or no hidden charges on this plan and we will never charge you more for your cover based on the age and condition of your system. The price you see is the price you pay.
What's included in your cover
Annual boiler service
Perhaps the most attractive aspect of Warranty Care is that it includes an annual service. Having your boiler inspected by a Gas Safe engineer on a yearly basis is crucial to both safety and the validity of the manufacturer’s warranty. When you book your annual boiler service, one of our friendly engineers will visit your property at a time that suits you to carry out the following:
- A visual check of your boiler
- Testing of your boiler to identify any working faults
- A flue gas analysis efficiency test
- Inspection of your boiler’s internal components
- Checking that the flue and ventilation are in accordance with the Gas Safety (Installation and Use) Regulation
- Cleaning the condensate trap
- A boiler service certificate
Booking an annual boiler service is very important. Whilst the engineer checks that the boiler is performing as efficiently as possible and nips any problems in the bud, they also ensure that there are no existing or potential dangers, such as the leaking of deadly carbon monoxide.
Central heating
Whilst your boiler generates heat, it’s the central heating system that delivers it throughout your home. Our Warranty Care covers your central heating system, including:
- External thermostat and programmer
- External central heating pump
- Radiators and valves
- Feed and expansion tank
- Hot water tank
- Pipes and fittings
Book your Warranty Care
At just £14 a month, ProTech Warranty Care is perfect for customers who want to protect their boiler, central heating and controls all year round whilst factoring in regular servicing by a Gas Safe engineer. To find out more, give our team a call on 0800 138 2223.
- We have a fantastic first fix ratio of over 88% and more manufacturer repairs than the majority of other service providers.
- If you need any repairs listed above, you will have access to our own Gas Safe engineers.
- We aim to reach your home in as little as 24 hours and our engineers are guaranteed to turn up when they are supposed to.
- We always use new parts for repairs, and where possible direct from the manufacturer.
- You will receive a trusted 5* service
- With our Warranty Care, all costs are included. There will be no hidden labour fees, call out charges or additional charges for parts.
What we don't cover
ProTech Warranty Care has some exemptions, which can instead be rectified by our boiler repair service. Here are the things that we don’t cover:
- Faults that are pre-existing or due to system design or installation by another company
- Underfloor heating and controls
- Damage caused by weather or freezing
- Damage caused by or arising from sludge, scale and other debris in the central heating system and related pipework (find out more about power flushing)
- Damage arising as a result of disconnection from, re-connection to or interruption of the gas, electricity or water mains services to your home
- Electrical “Terminal Ends” (for example, light bulbs, extractor fans, electric showers and domestic appliances)
- Damage caused when your home is unoccupied for more than 30 days in a row
- We do not cover landlords or guest houses/B&Bs
Our customers love our service
We’ve been rated 4.9 out of 5 stars on Trustpilot, reflecting our commitment to providing the very best service.
£14 per month