ProTech Boilers

Boiler FAQs

Your Boiler Questions Answered By Professionals

Before undergoing any major work on your home central heating system, always make sure that you fully understand the positives and negatives. Take a read of our FAQs below to learn more about new boiler installations, repairs and servicing. Feel free to contact us for more information.

New Boiler FAQs

You’ll benefit from three payment options when choosing Protech. This includes ‘buy now pay later’ which allows for purchase now and payment up to 12 months later, interest free with 0% APR.

We also offer monthly payments from as little as £12.92 per month with no deposit required; payable over 36, 48, 60 or 120 months. At only 9.9% APR and with no early repayment or exit fees, it’s a great choice for new buyers.

Of course, you can also buy outright. No finance provided, cash or card payment in full. Quick, quality installation. 20% deposit and then the remaining balance when the installation is completed.

For a free, quick quotation for your new boiler, fill out our online quote form here.

In most circumstances, replacing an old or non-efficient boiler can save upwards of £200 yearly in heating costs.

Upon surveying your current situation, we’ll be able to give you a better idea as to what specific savings you can expect through upgrading with Protech Boilers. Contact us to find out how much you could be saving each and every year.

You can expect a new boiler to last up to 15 years. If your boiler is reaching that 15 year mark, it may be worth considering a replacement or an upgrade. This will ensure your boiler stays efficient and safe.

At Protech, we’re trusted suppliers and installers of a whole range of boiler brands including Ideal, Vaillant and Worcester. We also have gas safe engineers capable of installing all types of boilers including combi, conventional, system, gas and LPG boilers.

You can find out more about our new boiler service here.

If you’re looking to purchase a new boiler and replace your existing boiler, there’s no charge for the initial removal of the old boiler. Before installation, one of our professional surveyors will provide a fixed quote for the replacement. This means no need to worry about the cost upping at any point.

As for the cost, you can get a new boiler from as little as £12.92 per month. You can find out more about the cost and available payment options here.

Boiler Repair FAQs

Of course! Our Gas Safe registered, professional boiler repair team will be able to assess your situation and determine whether or not your boiler can be effectively repaired or will require additional work such as a replacement or upgrade.

If it can be repaired, our team are qualified to do so. We’re available across Hull and East Yorkshire for one off or urgent emergency repairs. Last year we attended 97% of all boiler breakdowns within 24 hours when requested!

Yes a Plumber can fix your boiler, as long as they are Gas Safe registered and fully qualified to do so, please make sure you check first before allowing them to work on your boiler.

All of our boiler repair team are Gas Safe registered and have plenty of experience in repairing and fixing boilers of all types. You can find out more about our repair service here.

Of course this can depend on the issue at hand. A simple issue could be fixed within the hour, where as a more complex problem may require additional parts to be ordered which will increase the time, and number of visits, required.

On our initial visit, we will diagnose the boiler fault and endeavour to get your heating system working there and then. If we require additional time or your boiler requires new parts, you will receive a fixed price quote from us before any further work is carried out.

This varies depending on the complexity and requirements of the repair. For example, a quick issue can be fixed within the hour and will cost much less than one which requires a second visit and a new part to be installed.

However, do not worry about being charged more than you expected, as we always provide a fixed quote upon surveying the situation. You can find out more about our repair service here.

Boiler Servicing FAQ

It’s crucial to have a boiler service annually. This is because when boilers go wrong, you may experience carbon monoxide leakages and an annual service will help prevent these. It’s also cost effective to have an annual service as it may mean a problem is spotted earlier and fixed before it becomes too late and the part needs replacing.

To find out more about our boiler servicing or to book your annual boiler service, contact us today. Alternatively, you can choose one of our boiler cover plans which includes an annual service and repairs throughout the year.

It’s highly recommended you have a boiler service on an annual basis. Getting a regular boiler service is important for safety reasons. When your boiler is not checked regularly there is a possibility that it could leak carbon monoxide. Getting it properly checked and serviced regularly every 12 months will prevent this and ensure you and your family are safe in your home.

Take a look at our boiler cover packages here, which cover your annual service as well as any repairs throughout the year.

This can vary depending on if any issues are found during your service. However, the majority of services last between 20 and 60 minutes.

Our boiler service includes a full inspection of your boiler by a trained gas safe engineer; a full safety check and test, cleaning of relevant components and parts within your boiler; a list of recommendations if anything needs to be fixed and a free reminder when your next boiler service is due.

Certainly. Having boiler cover ensures that your boiler stays up and running all year round, especially during those cold winters. It also means you get the best value when a repair is required as you won’t be charged over the odds for urgent or emergency call outs.

We offer boiler cover from as little as £14 per month, covering the essentials, all the way to £21 per month which includes plumbing and gas supply pipework cover. With a ProTect plan, all costs are included. There will be no hidden labour fees, call out charges or additional charges for parts.

When selling your house, you’re under no-obligation to have a boiler service prior to selling. However, it would be courteous to inform the new homeowner when the last service was carried out so they can continue the annual checks. The buyer may also ask for further details about the type of boiler, the repairs it’s had previously or the age of the boiler. This will let them better decide whether they want to replace it or not.

Generally, the cost of a boiler service doesn’t change wildly depending on the type of boiler you have. However, an oil combi boiler may cost more than a gas type boiler.

If you’re looking for a boiler service, you can contact us for a free no-obligation quote or take a look at our boiler cover plans which include both an annual service and any fixes or repairs required throughout the year.

What Our Customers Say

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Why choose us?

Gas Safe Enginners

All our highly trained, expert service engineers are Gas Safe Registered

Tried and Tested

We carry out thousands of boilers services every year – and we’ve been doing it for years!

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We are proud to be rated as Excellent on Trust Pilot by our customers. 

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Contact Us

ProTech Boilers

Unit 31 Louis Pearlman Centre,
Goulton Street,
Hull,
HU3 4DL

01482 352643